Bring alerts in
Dedicated inbound addresses for Fortinet, Datto, backup tools, and any vendor that sends email. Optional agents for CPU, disk, HTTP, and service checks.
AI trains the parser. Deterministic rules wake the humans.
NiteWtch is an alert intake and escalation platform for MSPs and lean IT teams. Forward messy vendor emails or run lightweight server sensors — NiteWtch parses each alert, routes it to the right on-call group, and keeps calling until a human acknowledges.
Parse with confidence
AI Studio learns from your real .eml or Outlook .msg samples. You validate, publish deterministic rules, and live mail never depends on a black-box AI call.
Escalate until ack
Voice with DTMF confirmation, SMS, Slack, email fanout, and signed outbound webhooks — with debounce, maintenance windows, and full audit history.
Intake Parse Route Call until ack
Coming in August