Start with a guarded trial on Starter, step up to Growth for multi-client MSP volume, or talk to us for Professional scale and Enterprise compliance. Metered overages apply beyond included amounts.
$25 per month
Production alerting for lean IT teams and small MSPs. Includes a 45-day trial with tighter guardrails.
Trial: 500 alerts, 40 calls, 120 AI runs, ~0.5 GB storage, 2 sensors, 5 users (45 days).
$79 per month
The sweet spot for MSPs adding sensor monitoring and higher alert volume across several clients.
Overages billed per meter after included amounts (alerts, calls, AI, storage).
$149 per month
Higher volume for established MSPs running email and sensor monitoring at scale across many clients.
Overages billed per meter after included amounts (alerts, calls, AI, storage).
$499 starting at / mo
Multi-region deployments, compliance onboarding, custom retention, and dedicated support for large operators.
Contract meters and pricing tailored to your deployment—talk to sales for a formal quote.
Included monthly amounts before metered overages. Enterprise column is indicative—final terms are contract-based.
| Feature | Starter | Growth | Professional | Enterprise |
|---|---|---|---|---|
| Base price | $25 / mo | $79 / mo | $149 / mo | Starting at $499 / mo |
| Free trial (US) | 45 days | 45 days | 45 days | Custom pilot |
| Alerts processed | 10,000 | 50,000 | 100,000 | Custom |
| Voice call attempts | 100 | 500 | 1,000 | Custom |
| AI Studio runs | 120 | 500 | 1,500 | Custom |
| Retained sensor metrics | 10 GB | 25 GB | 100 GB | Custom |
| Active sensors | 10 | 25 | 75 | Unlimited* |
| Team users | 10 | 30 | 75 | Unlimited* |
| Email alert parsing | ✓ | ✓ | ✓ | ✓ |
| Alert notification routing | ✓ Voice, email, SMS, Slack, outbound webhook | ✓ | ✓ | ✓ |
| Persistent voice escalation | ✓ | ✓ | ✓ | ✓ |
| Maintenance & on-call routing | ✓ | ✓ | ✓ | ✓ |
| Priority support | — | ✓ | ✓ | ✓ |
| Custom SLA | — | — | — | ✓ |
| Start trial | Start trial | Start trial | Contact sales |
* Enterprise unlimited subject to fair use and contract.
Overages apply only after the included monthly amounts above. Usage accrues hourly so noisy rules, call volume, AI runs, and retained metrics can be tuned before month-end.
| Meter | Overage rate | When it applies |
|---|---|---|
| Alerts processed | $0.001 / alert | After the plan's included monthly alert volume |
| Voice call attempts | $0.05 / call attempt | After the plan's included monthly voice call attempts |
| AI Studio parser runs | $0.02 / run | After the plan's included monthly AI Studio runs |
| Retained sensor metrics | $1.00 / GB-month | After the plan's included retained metrics storage |
Enterprise overage rates can be customized by contract. Other internal meters may appear in billing exports, but these are the public usage charges customers should expect.
