Learning

Guides and walkthroughs for NiteWtch alerting, parsing, on-call, and notification setup. In-app help rails use the same content as these pages.

AI Studio

Build deterministic parsers from vendor alert emails — profiles, routes, validate, and publish.

• AI Studio hub — official workflow and guide index
• Validate & test — drop .eml or Outlook .msg samples, batch validate, replay
• Profiles & alert types — publish, rollback, library import/export
• Build alert types — wizard flow with .eml/.msg samples

Mail Intake

Forward operational email into NiteWtch without AI Studio — route-level sender domains, keyword escalation, and notification fanout.

• Mail intake forwarding — create a route, copy the inbound address, and forward from your mail platform

Notification channels

Wake-up contact (voice/SMS), integration fanout (outbound webhook, outbound Slack webhook, email), and scheduled digests.

• Notification channels hub — personal vs integration channels
• Voice & SMS — profile verification and tenant SMS enablement
• Email-to-voice escalation flow — animated overview of alert intake, routing, voice calls, and acknowledgement
• Sensor-to-voice escalation flow — animated overview of sensor checks, alert gating, voice calls, and acknowledgement
• Outbound webhook — signed JSON payloads
• Outbound Slack webhook — hooks.slack.com setup
• Daily & weekly digest — operational email rollups

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