Field glossary
- Voice message token
- OK to say on a phone call; does not mean “call everyone.”
- Severity signal
- How urgent the alert is / New vs Cleared lifecycle.
- Dedupe signal
- Helps group repeating events for the same incident.
- Publish
- Go-live for rules on routes using this profile.
- Route
- The mailbox local part before @ that selects which profile parses incoming mail.
- Alert source
- Created with each route; where you assign on-call groups for escalation.